TErms and conditions

1. INTRODUCTION

Welcome to The Food Explorer website and platform (the “Service”). These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and related services operated by The Food Explorer Pte Ltd, a company incorporated in Singapore with registration number [Company Registration Number], having its registered office at 9 Bishan Place 01-38 S573837, Singapore (“Company”, “we”, “our”, or “us”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

2. ACCEPTANCE OF TERMS

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using our Service, you shall be subject to any posted guidelines or rules applicable to such services.

3. DESCRIPTION OF SERVICE

The Food Explorer provides an online platform that connects users with food-related content, reviews, recommendations, and related services. Our Service may include but is not limited to:

Restaurant discovery and recommendations
Food reviews and ratings
Culinary content and articles
User-generated content sharing
Community features and forums

4. USER ACCOUNTS AND REGISTRATION

4.1 Account Creation

To access certain features of our Service, you may be required to create an account. You must provide accurate, current, and complete information during the registration process and keep your account information updated.

4.2 Account Security

You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree not to disclose your password to any third party and to take sole responsibility for activities that occur under your account.

4.3 Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

5. USER CONDUCT AND PROHIBITED ACTIVITIES

5.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

In any way that violates any applicable federal, state, local, or international law or regulation
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service

5.2 Prohibited Content

You may not post, upload, or transmit any content that:

Is defamatory, obscene, pornographic, vulgar, or offensive
Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group
Is violent or threatening or promotes violence or actions that are threatening to any person or entity
Promotes illegal or harmful activities or substances
Violates any intellectual property rights of any party

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Service Content

The Service and its original content, features, and functionality are and will remain the exclusive property of The Food Explorer Pte Ltd and its licensors. The Service is protected by copyright, trademark, and other laws.

6.2 User Content

You retain ownership of any intellectual property rights that you hold in content that you submit to our Service (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with our Service.

7. DATA PROTECTION

We comply with Singapore’s Personal Data Protection Act 2012 (PDPA) in our collection, use, and disclosure of personal data. By using our Service, you acknowledge that we may collect, use, and disclose your personal data in accordance with applicable laws and regulations.

8. PAYMENT TERMS

8.1 Fees

Certain features of our Service may require payment of fees. All fees are stated in Singapore Dollars (SGD) unless otherwise specified and are inclusive of applicable taxes.

8.2 Payment Processing

Payments are processed through secure third-party payment processors. We do not store your payment card details on our servers.

8.3 Refunds

Refund policies, if applicable, will be clearly stated at the time of purchase and are subject to our refund policy terms.

9. DISCLAIMERS AND LIMITATIONS OF LIABILITY

9.1 Service Availability

We do not guarantee that our Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.

9.2 Content Accuracy

While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Service.

9.3 Limitation of Liability

To the fullest extent permitted by applicable law, The Food Explorer Pte Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless The Food Explorer Pte Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees).

11. TERMINATION

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

12. GOVERNING LAW AND JURISDICTION

12.1 Governing Law

These Terms shall be interpreted and governed by the laws of Singapore, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the courts of Singapore.

13. DISPUTE RESOLUTION

13.1 Mediation

In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through mediation administered by the Singapore Mediation Centre.

13.2 Arbitration

If mediation fails, any dispute shall be finally resolved by arbitration under the Arbitration Rules of the Singapore International Arbitration Centre (SIAC).

14. SEVERABILITY

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

15. WAIVER

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter.

16. AMENDMENTS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

17. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

The Food Explorer Pte Ltd
9 Bishan Place 01-38
Singapore 573837

Phone: +65 8891 9298
Email: info@grub.com.sg

Effective Date: 14 July 2025
Last Updated: 14 July 2025

These Terms and Conditions constitute the entire agreement between you and The Food Explorer Pte Ltd regarding the use of the Service.